FAQs
👗 Fashion FAQs (Clothing & Ethnic Wear)
How do I choose the right size? +
Each product page includes a detailed size chart. We recommend checking measurements before placing your order.
Are the colors shown on the website accurate? +
We try to display colors as accurately as possible. However, slight variations may occur due to screen settings.
What fabric details are provided? +
Fabric type, care instructions, and product details are mentioned on every product page.
Can I return or exchange fashion items? +
Yes, eligible fashion products can be returned or exchanged as per our Return & Refund Policy.
Are fashion products suitable for festivals or weddings? +
Yes, we offer a wide range of festive, party wear, and wedding collections.
💻 Electronics FAQs
Are electronics products genuine? +
Yes, all electronics products sold on StarMart are 100% genuine and brand new.
Do electronics come with warranty? +
Warranty details are mentioned on the product page and depend on the manufacturer.
What if I receive a damaged electronics product? +
Please contact customer support within 24–48 hours of delivery for assistance.
⭐ Common Questions
Do you deliver across India? +
Yes, we ship to most locations across India.
How can I track my order? +
You can track your order through My Account > Orders or via the tracking link sent to you.
🏠 Home & Living FAQs
What products are included in Home & Living? +
Home décor, furniture, lighting, bedding, storage solutions, and daily-use home essentials.
Are home décor items durable? +
Yes, all home décor items are quality-checked for durability and long-term use.
Do Home & Living products have return options? +
Yes, eligible products can be returned as per our Return & Refund Policy.
🍳 Kitchen FAQs
What type of kitchen products do you sell? +
We sell cookware, kitchen tools, storage containers, appliances, and accessories.
Are kitchen products food-safe? +
Yes, all kitchen products are made from food-grade and safe materials.
What if a kitchen item arrives damaged? +
Please contact customer support within 24–48 hours of delivery for assistance.
🎁 Gifts FAQs
Do you offer gifts for special occasions? +
Yes, we offer gifts for birthdays, anniversaries, festivals, and special occasions.
Can I send gifts directly to someone else? +
Yes, you can enter a different shipping address during checkout.
Is gift wrapping available? +
Gift wrapping availability is mentioned on selected product pages.
💍 Jewelry & Watches FAQs
Are jewelry products authentic? +
Yes, all jewelry products are genuine and sourced from trusted sellers.
What materials are used in jewelry? +
Material details such as gold-plated, silver, alloy, or stainless steel are mentioned on the product page.
Do watches come with warranty? +
Warranty details depend on the brand and are mentioned on the product page.
Can jewelry items be returned? +
Due to hygiene reasons, some jewelry items may not be returnable. Please check product details.
🔥 Offers & Deals FAQs
How often are new offers available? +
New deals and discounts are updated regularly on StarMart.
Can I use multiple offers on one order? +
Only one offer or coupon can be applied per order unless stated otherwise.
Are discounted products returnable? +
Return eligibility is mentioned on each product page, even for discounted items.
